Four regulatory and security frameworks. Independent annual audits. Public Trust Center with continuous evidence. This is what sets us apart from a generic telemedicine app.
Mexican standard that regulates Electronic Health Record Information Systems (SIRES). Our electronic clinical record has operated in conformance with this standard from day one, audited before the Ministry of Health.
The standard for the traditional clinical record, the foundation of medical documentation in Mexico. Our platform respects its structure, mandatory sections and document retention requirements.
Information Security Management System audited by an independent body, reviewed annually. It covers our entire operation: infrastructure, devices, vendors, data lifecycle.
Audit under the AICPA framework with Insight Assurance. Continuous evaluation of Security, Availability, Processing integrity, Confidentiality and Privacy controls.
Mexico’s Federal Law on Protection of Personal Data Held by Private Parties. Public Privacy Notice, designated Data Officer, ARCO procedure in fewer than 20 business days.
Servers in Mexico. No international transfers requiring additional consent. Immutable logs available for regulatory audits.
When we operate health benefits for companies, we integrate with their NOM-035 obligations (psychosocial risk factors), generating auditable reports.
We share issued certificates, audit reports under NDA, control matrix, incident handling policy and recent pentest results. All through our self-service Trust Center.